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COVID notice - Safety and hygiene

You can look forward to recharging your batteries basking in the wonderful natural landscape and a stay with the usual ultimate in comfort and some of the finest cuisine. And as usual, your safety and well-being are our number one priority.

Below we have compiled an overview of all safety precautions for your stay from the 23rd of July 2020 at our Hotel Warmbaderhof. Please note that this is up-to-date information in accordance with the legal requirements.

Please only come to stay with us if you have no symptoms of illness, such as fever, coughing, shortness of breath, loss of taste or smell.

We have developed cleaning and safety measures to offer you the best possible protection during your time with us. We have installed disinfectant dispensers throughout the hotel and cleaning with disinfection is done at increased intervals in all areas in accordance with legal requirements and recommendations. Handrails, door handles, lift buttons and metal surfaces in public areas are continuously and thoroughly disinfected and the hotel rooms are also disinfected and ventilated by our employees before guests move in.

Our employees are trained in the new regulations and they wear a mouth-nose mask or face shield and wash and disinfect their hands regularly.

Tests are carried out by our staff in the hotel and in all medical facilities to provide you with the best possible protection.

Please bring your own mouth and nose mask with you during your stay. For hygienic reasons it is unfortunately not possible to clean your masks at the hotel, but we do offer you the opportunity to purchase hand-made fabric masks and disposable medical masks at the hotel reception.

You can look forward to recharging your batteries basking in the wonderful natural landscape and a stay with the usual ultimate in comfort and some of the finest cuisine. And as usual, your safety and well-being are our number one priority.

Below we have compiled an overview of all safety precautions for your stay from the 23rd of July 2020 at our Hotel Warmbaderhof. Please note that this is up-to-date information in accordance with the legal requirements.

Please only come to stay with us if you have no symptoms of illness, such as fever, coughing, shortness of breath, loss of taste or smell.

We have developed cleaning and safety measures to offer you the best possible protection during…

read more

Unsere Bitte an unsere Gäste:

We would ask our guests:

  • Please help us to comply with the health regulations together.
  • Please wash your hands regularly and use the disinfectant dispensers provided.
  • Please refrain from shaking hands when introducing yourself or when you meet acquaintances or friends.
  • Please keep the required minimum distance to other people.
  • The use of the lifts is only permitted in accordance with the guidelines or by several people living in the same household at the same time.
  • In the public areas and on the way to the restaurants, the spa area, the spa centre and the KärntenTherme, please use a mouth and nose mask.
  • In the VIBE Therapy rooms, guests are required to wear a face-mask in all areas, when entering and during therapies (medical facility). In the VIBE Beauty rooms guests are required to wear a face-mask during treatments.

We would ask our guests:

  • Please help us to comply with the health regulations together.
  • Please wash your hands regularly and use the disinfectant dispensers provided.
  • Please refrain from shaking hands when introducing yourself or when you meet acquaintances or friends.
  • Please keep the required minimum distance to other people.
  • The use of the lifts is only permitted in accordance with the guidelines or by several people living in the same household at the same time.
  • In the public areas and on the way to the restaurants, the spa area, the spa centre and the KärntenTherme, please use a mouth and nose mask.
  • In the VIBE Therapy rooms, guests are required to wear a face-mask in all areas,…
read more

CHECK IN & CHECK OUT

Our employees will be wearing mouth and nose protection or a visor and will bid you a warm welcome to the Hotel Warmbaderhof. We have also installed markings on the floor and Plexiglas panels at the reception to comply with the distance specifications and to make it easier for you to communicate with our staff. We will be happy to take your temperature on request. The room cards will be handed over to you disinfected. The parking service is currently not offered due to the safety restrictions.

Personal messages will be brought to your room under special hygienic conditions. Of course, we can also arrange for you to pick things up in person at the reception desk. Newspapers, magazines and books are available at our reception and can also be purchased if booked in advance.

The rooms are well ventilated and disinfected before you move in. We do not currently use any decorative pillows and blankets. If you do not wish to avail of our cleaning staff’s turn-down service during your stay, we will of course take this into consideration.

Even though room cleaning takes more time, check-in is still possible from 15:00 hrs. Check-out is moved forward to 11:00 am. Afterwards you can use our VIBE Spa area as usual until the evening free of charge.

We are delighted that we can still offer you all the normal payment methods. If you would like to pay contactless, you can pay in advance by bank transfer or with all the usual credit cards and EC cash cards. To save you waiting time, you can also check and settle your bill the evening before you leave. If you have any questions, our staff will be happy to help you at any time.

Our employees will be wearing mouth and nose protection or a visor and will bid you a warm welcome to the Hotel Warmbaderhof. We have also installed markings on the floor and Plexiglas panels at the reception to comply with the distance specifications and to make it easier for you to communicate with our staff. We will be happy to take your temperature on request. The room cards will be handed over to you disinfected. The parking service is currently not offered due to the safety restrictions.

Personal messages will be brought to your room under special hygienic conditions. Of course, we can also arrange for you to pick things up in person at the reception desk. Newspapers, magazines and…

read more

CULINARY DELIGHTS

In our restaurants and in our gourmet kitchen, the focus is on careful compliance with hygiene standards and the specifications in line with HACCP principles, especially in the preparation of meals and baked goods. We always choose top quality fresh and natural products from Carinthia and the Alpine-Adriatic region to ensure our guests receive only the highest quality.

Our panorama restaurant is big enough to allow us to have enough space for your meals and the distance rules can be observed. When the weather is nice, you can also enjoy your breakfast or dinner on our outdoor terrace (with limited number of tables, only with prior table reservation).   

Please note that you will be accompanied to the table by our staff (applies both indoors and on the terrace). When entering the restaurant, you need to wear a mouth and nose mask. As soon as you get to the table, you are welcome to take off your mouth and nose mask.

Our extensive breakfast buffet is supervised by staff and prepared or served in small portions for you to take. Please use our disinfectant dispensers in the buffet area and observe the minimum distance rules.

Upon entering the pastry shop and restaurant, please disinfect your hands. We will be happy to place you at your table inside. Please keep the minimum social distance. 

  • Our Cafe Konditorei with daytime restaurant and pleasant sun terrace is open daily from 10.00 to 18.00 hours. You will be seated inside the cafe by our staff.
  • The 3-toque award-winning restaurant "Das Kleine Restaurant" is open from Thursday to Saturday to tantalise your taste buds from 6.30 p.m. We would kindly ask you to reserve your table in advance.
  • The hotel bar "Parklounge" is open daily until 11 pm. The counter area is not open due to legal regulations, but we will be happy to serve your drinks at your table.
  • In the restaurant area, hygiene is our top priority and we regularly disinfect all objects at the table.

In our restaurants and in our gourmet kitchen, the focus is on careful compliance with hygiene standards and the specifications in line with HACCP principles, especially in the preparation of meals and baked goods. We always choose top quality fresh and natural products from Carinthia and the Alpine-Adriatic region to ensure our guests receive only the highest quality.

Our panorama restaurant is big enough to allow us to have enough space for your meals and the distance rules can be observed. When the weather is nice, you can also enjoy your breakfast or dinner on our outdoor terrace (with limited number of tables, only with prior table reservation).   

Please note that you will be…

read more

VIBE SPA

Our VIBE SPA area is exclusively available to our hotel guests aged 16 and over. The use of the thermal pools and the sauna area plus the medical and cosmetic treatments comply with the current safety regulations of the Federal government.

According to information from the Ministry of Health and the State of Carinthia, transmission of the corona virus in pools and sauna facilities is highly unlikely. All water areas in the ThermenResort are operated in accordance with the Bathing Hygiene Ordinance. The pool water is constantly refreshed with the huge supply of fresh water from the Warmbad springs swell. Transmission of corona viruses through the bathing water can be de facto excluded. In the sauna area it is possible to detect how the corona virus is killed by the heat present in the facilities.

We would ask you to observe the distance rules and personal hygiene measures in the entire spa area.

The number of visitors allowed is displayed at each pool (6m2 per person based on legal requirements), in the individual sauna cabins (10m2 per person based on legal requirements) and in the activity room. In the whirlpool the distance rule applies and here every second place may be occupied.

Please keep a minimum distance of 1-2 metres when swimming and in the shower area. The loungers in the indoor and outdoor areas have been positioned exactly and should not be moved. Please use only the large bath towels when using the sun loungers.

Saunas can only be used at the same time by people living in the same household. Doing sauna infusions on your own or waving with the towel are unfortunately not allowed. The entire sauna area is open for you from 9 am to 8 pm and is cleaned and disinfected regularly. The showers are also rinsed regularly.

For hygienic reasons, swimming aids for the pool are not available at the moment.

Mouth and nose masks are not necessary in the outdoor area or in the swimming and sauna area. However, mouth and nose masks are required in the entrance area to the VIBE Spa, the VIBE Therapy and VIBE Beauty as well as in the sanitary facilities.

Our VIBE SPA area is exclusively available to our hotel guests aged 16 and over. The use of the thermal pools and the sauna area plus the medical and cosmetic treatments comply with the current safety regulations of the Federal government.

According to information from the Ministry of Health and the State of Carinthia, transmission of the corona virus in pools and sauna facilities is highly unlikely. All water areas in the ThermenResort are operated in accordance with the Bathing Hygiene Ordinance. The pool water is constantly refreshed with the huge supply of fresh water from the Warmbad springs swell. Transmission of corona viruses through the bathing water can be de facto excluded. In…

read more

HEALTH & COSMETICS

Our VIBE Therapy and VIBE Beauty area is available to you without restriction for your medical treatments and massages as well as beauty and body treatments.

In VIBE therapy, guests are required to wear a mask in all areas, when entering and during treatments (medical facility). VIBE Beauty requires a mask during treatment. We would also ask you to disinfect your hands before the treatment. The minimum distance of 1 metre must also be observed. Personal items and clothing must be stored by the guests to ensure the best possible safety.

Employees wear nose-mouth masks and additional safety glasses or visors if necessary (in the cosmetics area). The treatment rooms are regularly ventilated, and the beds and all contact surfaces are disinfected after each treatment.

We would ask you to make your appointments for treatments in good time and, if possible, to make reservations by telephone to keep the number of guests at the spa reception to a minimum.

We would like to point out that the treatment must be cancelled by the guest if the latter shows any cold-like symptoms.

Our VIBE Therapy and VIBE Beauty area is available to you without restriction for your medical treatments and massages as well as beauty and body treatments.

In VIBE therapy, guests are required to wear a mask in all areas, when entering and during treatments (medical facility). VIBE Beauty requires a mask during treatment. We would also ask you to disinfect your hands before the treatment. The minimum distance of 1 metre must also be observed. Personal items and clothing must be stored by the guests to ensure the best possible safety.

Employees wear nose-mouth masks and additional safety glasses or visors if necessary (in the cosmetics area). The treatment rooms are regularly ventilated,…

read more

KÄRNTEN THERME

The KärntenTherme opens on the 6th of July 2020 and as a hotel guest you can enjoy an exclusive hour at the thermal baths: from 8 a.m. to 9 a.m. You will be able to swim an hour earlier than all other visitors to the KärntenTherme. Please wear a mouth and nose mask when entering the thermal bath and in the heated connecting corridor.

The exact guidelines for using the thermal baths and the safety and hygiene requirements are currently being updated and will be announced on the KärntenTherme website. We will keep you posted.

Please note that access to the KärntenTherme due to additional security regulations from 13.09. until 08.10.2020 and from 10.01. until 04.02.2021 will be via the main entrance.

The KärntenTherme opens on the 6th of July 2020 and as a hotel guest you can enjoy an exclusive hour at the thermal baths: from 8 a.m. to 9 a.m. You will be able to swim an hour earlier than all other visitors to the KärntenTherme. Please wear a mouth and nose mask when entering the thermal bath and in the heated connecting corridor.

The exact guidelines for using the thermal baths and the safety and hygiene requirements are currently being updated and will be announced on the KärntenTherme website. We will keep you posted.

Please note that access to the KärntenTherme due to additional security regulations from 13.09. until 08.10.2020 and from 10.01. until 04.02.2021 will be via the main…

read more

THERMAL URQUELLENBAD

The Thermal Urquellenbad is set to open its doors in July 2020, and as a hotel guest you will enjoy an exclusive hour at the thermal baths: from 7 a.m. to 8 a.m. You will be able to swim an hour earlier than all other visitors to the thermal baths in the Thermal Urquellbecken in the spa centre. Please wear a mouth and nose mask when entering the Urquelle and in the heated connecting corridor.

The exact guidelines for the use of the Urquelle and the safety & hygiene requirements are currently being updated and will be announced. We will keep you posted here.

The Thermal Urquellenbad is set to open its doors in July 2020, and as a hotel guest you will enjoy an exclusive hour at the thermal baths: from 7 a.m. to 8 a.m. You will be able to swim an hour earlier than all other visitors to the thermal baths in the Thermal Urquellbecken in the spa centre. Please wear a mouth and nose mask when entering the Urquelle and in the heated connecting corridor.

The exact guidelines for the use of the Urquelle and the safety & hygiene requirements are currently being updated and will be announced. We will keep you posted here.

PROGRAMME OF ACTIVITIES & LEISURE

The 20-hectare Warmbad spa gardens, cycle & walking paths to the Drava or to the surrounding lakes - you will find everything right outside our hotel door. Excursions to the local Dobratsch PEAK or to the Gerlitzen Alps with a view of the Mittagskogel are also highly recommended. The Warmbad Sports Park with the Tennis Academy features 10 outdoor clay courts and 3 indoor courts. Gary Foster, our golf pro at the Golf Academy, is also looking forward to your visit and a few rounds on the green.

If you would like to indulge in sports and activities in nature together with our therapists and fitness trainers, take a look at our activity programme, which we have designed for you based on the new guidelines. The number of participants in the active groups is limited (up to 10 persons) - we would be delighted to accept your advance registration at the VIBE therapy reception.

For indoor activities (activity room and fitness room), guests are required to wear a mask when entering and to keep a distance of 2 metres from people who do not live in the same household (exception: short-term distance exception or for safety reasons).

The 20-hectare Warmbad spa gardens, cycle & walking paths to the Drava or to the surrounding lakes - you will find everything right outside our hotel door. Excursions to the local Dobratsch PEAK or to the Gerlitzen Alps with a view of the Mittagskogel are also highly recommended. The Warmbad Sports Park with the Tennis Academy features 10 outdoor clay courts and 3 indoor courts. Gary Foster, our golf pro at the Golf Academy, is also looking forward to your visit and a few rounds on the green.

If you would like to indulge in sports and activities in nature together with our therapists and fitness trainers, take a look at our activity programme, which we have designed for you based on the new…

read more

Please feel free to contact us if you have any further questions!

We thank you very much for your understanding and look forward to seeing you back at the Hotel Warmbaderhof!

You can find up-to-date information on the Federal Government's guidelines for the catering, hotel, and leisure facilities sector at www.sichere-gastfreundschaft.at

 

We look forward to seeing you!

Please feel free to contact us if you have any further questions!

We thank you very much for your understanding and look forward to seeing you back at the Hotel Warmbaderhof!

You can find up-to-date information on the Federal Government's guidelines for the catering, hotel, and leisure facilities sector at www.sichere-gastfreundschaft.at

 

We look forward to seeing you!

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