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Corona notice - Safety and hygiene measures

Dear guests!

Welcome back to the Hotel Warmbaderhof!

We have developed cleaning and safety measures to offer you the best possible protection during your time with us. We have installed disinfectant dispensers throughout the hotel and cleaning with disinfection is done at increased intervals in all areas in accordance with legal requirements and recommendations. Handrails, door handles, lift buttons and metal surfaces in public areas are continuously and thoroughly disinfected and the hotel rooms are also disinfected and ventilated by our employees before guests move in.

In order to offer you the best possible protection, weekly tests are carried out by our employees in the hotel and in all medical facilities. Our employees have been trained to comply with the new requirements, wear an FFP2 mask or mouth-nose protection, and wash and disinfect their hands on a regular basis.

Below we have put together for you an overview of all safety precautions for your vacation stay in our Hotel Warmbaderhof. Please note that this is current information in accordance with legal requirements and that changes may be made on an ongoing basis

Dear guests!

Welcome back to the Hotel Warmbaderhof!

We have developed cleaning and safety measures to offer you the best possible protection during your time with us. We have installed disinfectant dispensers throughout the hotel and cleaning with disinfection is done at increased intervals in all areas in accordance with legal requirements and recommendations. Handrails, door handles, lift buttons and metal surfaces in public areas are continuously and thoroughly disinfected and the hotel rooms are also disinfected and ventilated by our employees before guests move in.

In order to offer you the best possible protection, weekly tests are carried out by our employees in the hotel and in…

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SAFE HOSPITALITY

So that both guests and hosts feel comfortable and safe, the Austrian Federal Government has launched the "Safe Hospitality - Test Offer Tourism" initiative: Employees in commercial accommodation establishments can voluntarily have themselves regularly tested for the SARS-CoV-2 pathogen and participating companies can use labels Apply for and conduct "Safe Hospitality".

A company may use the "Safe Hospitality" label if it undertakes to comply with the following measures and its employees who come into contact with guests regularly take part in tests for Covid-19:

  • Information on prevention and hygiene measures
  • Raising employees' awareness of compliance with the minimum distance rules
  • Arrangement of tables and seating to keep the minimum distance between people
  • Frequency-dependent cleaning and disinfection of objects and surfaces that are often touched / regular ventilation / careful room cleaning with changing of cleaning cloths
  • Information at check-in about measures in the company to protect against COVID-19 infections and recording of the contact details relevant for tracking
  • Recommendation of the "Stop Corona" app to guests and employees
  • Isolation and continued operation in case of suspicion or positive testing

So that both guests and hosts feel comfortable and safe, the Austrian Federal Government has launched the "Safe Hospitality - Test Offer Tourism" initiative: Employees in commercial accommodation establishments can voluntarily have themselves regularly tested for the SARS-CoV-2 pathogen and participating companies can use labels Apply for and conduct "Safe Hospitality".

A company may use the "Safe Hospitality" label if it undertakes to comply with the following measures and its employees who come into contact with guests regularly take part in tests for Covid-19:

  • Information on prevention and hygiene measures
  • Raising employees' awareness of compliance with the minimum distance rules
  • Ar…
read more

Our request to our guests:

Please only travel if you are currently not showing any flu-like symptoms. We would also like to ask you to notify us immediately if you experience acute symptoms (fever, cough, shortness of breath, changes in smell or taste) during your stay or after check-out that indicate COVID-19.

  • It is compulsory to wear an FFP2 mask in all public areas of our hotel. This requirement also applies in the lounge area, in the relaxation rooms, for treatments in the VIBE therapy and in the VIBE Beauty, as well as in the corridor to the spa center and the KärntenTherme. In the restaurant, the FFP2 mask can be removed from the seat. Children between the ages of 6 and 14 only need close-fitting mouth and nose protection. Exceptions are children up to the age of 6 or people who cannot be expected to do so for health reasons (only with a doctor's certificate).
  • For your own protection and that of our employees, we ask you to keep a minimum distance of 2 meters.
  • Please refrain from shaking hands as a greeting or when you meet acquaintances or friends.
  • Please wash your hands regularly. Disinfectant dispensers are set up in all areas of the hotel.
  • Please use the lifts in accordance with the person specified (people in the same household may also use the lift together).
  • Please note that dancing is not permitted for program items with live music due to safety regulations.

 

Help us to meet the health requirements together. Thank you very much!

If it is necessary to postpone your arrival, please take a look at our special cancellation conditions here.

Please only travel if you are currently not showing any flu-like symptoms. We would also like to ask you to notify us immediately if you experience acute symptoms (fever, cough, shortness of breath, changes in smell or taste) during your stay or after check-out that indicate COVID-19.

  • It is compulsory to wear an FFP2 mask in all public areas of our hotel. This requirement also applies in the lounge area, in the relaxation rooms, for treatments in the VIBE therapy and in the VIBE Beauty, as well as in the corridor to the spa center and the KärntenTherme. In the restaurant, the FFP2 mask can be removed from the seat. Children between the ages of 6 and 14 only need close-fitting mouth and…
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SECURE ARRIVAL WITH ACCESS TEST

In addition to the usual registration, all hotel guests must show a valid negative test result, a vaccination certificate or a confirmation of a COVID-19 illness upon arrival:

  • Self-test with digital solution - valid for 24 hours
  • Antigen test - valid for 48 hours
  • PCR test - valid for 72 hours
  • Vaccinated persons: from 22 days after the first vaccination up to 9 months
  • Recovered persons: up to 6 months after the illness


Please send us the test result or certificate no later than 1 day before arrival by email to warmbaderhof@warmbad.at or by fax +43 (0) 4242 3001 1309.

During the stay, test facilities are also made available in order to pursue the planned test obligation for guests (testing every 2nd day after arrival).

For entry from other countries, new entry and quarantine regulations apply in accordance with the ECDC card for risk areas:

Green / yellow / orange: free entry
Red: no quarantine for those who have been tested, recovered or vaccinated
Dark red: Entry only for those who have been tested, recovered or vaccinated and are in quarantine (free testing after 5 days)

For further informations: https://www.sozialministerium.at/Informationen-zum-Coronavirus/Coronavirus---Haeufig-gestellte-Fragen/FAQ-Einreise-nach-Oesterreich.html

For further informations and updates in Europe: https://www.ecdc.europa.eu/en/covid-19/situation-updates/weekly-maps-coordinated-restriction-free-movement

In addition to the usual registration, all hotel guests must show a valid negative test result, a vaccination certificate or a confirmation of a COVID-19 illness upon arrival:

  • Self-test with digital solution - valid for 24 hours
  • Antigen test - valid for 48 hours
  • PCR test - valid for 72 hours
  • Vaccinated persons: from 22 days after the first vaccination up to 9 months
  • Recovered persons: up to 6 months after the illness


Please send us the test result or certificate no later than 1 day before arrival by email to warmbaderhof@warmbad.at or by fax +43 (0) 4242 3001 1309.

During the stay, test facilities are also made available in order to pursue the planned test obligation for guests…

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CHECK-IN & CHECK-OUT

Our employees warmly welcome you to the Hotel Warmbaderhof.

In order to comply with the distance specifications and to make communication with our employees easier for you, we have also set up markings on the floor and also Plexiglas cladding at the reception. We are happy to measure your body temperature on request.

Even if the room cleaning takes longer, check-in is possible from 3 p.m. and room check-out is possible until 11 a.m. If you wish, you can then use our VIBE spa area free of charge until 8 p.m. The use of the VIBE Spa area before check-in and after check-out is not possible due to the currently applicable Covid-19 measures (entry tests and reduced number of visitors).

In order to shorten waiting times at check-in and to avoid crowds, we ask you to provide us with all contact details for registration and the necessary certificates in advance.

The room cards will be given to you disinfected. The valet parking is currently not offered due to security measures.

Personal messages are brought to your room subject to special hygiene requirements; a personal delivery can of course also be arranged at the reception. Newspapers, journals, magazines and books are available from our reception desk and can also be purchased by pre-ordering.

The rooms are well ventilated and disinfected before moving into them. Decorative pillows and decorative blankets are currently not used.

If you do not want our cleaning staff to provide an additional cover service in the evening during your stay, we will of course take this into account.

We are happy to continue to offer you all common payment methods. If you want to pay contactless, you can pay in advance by bank transfer or with all major credit cards and debit cards. To save you waiting times, you can check and settle the bill the evening before. Our staff will be happy to answer any questions you may have at any time.

Our employees warmly welcome you to the Hotel Warmbaderhof.

In order to comply with the distance specifications and to make communication with our employees easier for you, we have also set up markings on the floor and also Plexiglas cladding at the reception. We are happy to measure your body temperature on request.

Even if the room cleaning takes longer, check-in is possible from 3 p.m. and room check-out is possible until 11 a.m. If you wish, you can then use our VIBE spa area free of charge until 8 p.m. The use of the VIBE Spa area before check-in and after check-out is not possible due to the currently applicable Covid-19 measures (entry tests and reduced number of visitors).

In…

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CULINARY DELIGHTS

In our restaurants and in our gourmet kitchen, the focus is on careful compliance with hygiene standards and the specifications in line with HACCP principles, especially in the preparation of meals and baked goods. We always choose top quality fresh and natural products from Carinthia and the Alpine-Adriatic region to ensure our guests receive only the highest quality.

When the weather is nice, you can enjoy your breakfast or dinner outside on our terrace (with a limited number of tables, only with prior table reservation).

Please note that you will be accompanied to the table by our staff (applies indoors and on the terrace).

We have changed and rearranged our extensive breakfast buffet according to the specifications. The buffet counters are looked after by staff and the dishes are served at the buffet, served á la carte or individual portions can also be taken out yourself. To ensure hygiene, we ask you to adhere to the guidelines for serving.

Our gourmet menu in the evening is served and complemented with supervised themed buffets. Please use our disinfectant dispensers or disposable gloves in the buffet area and keep the minimum distance.

Our cafe pastry shop with a daily restaurant and a wonderful sun terrace is open daily from 10:00 a.m. to 6:00 p.m. Access for day visitors is only possible with registration and a valid test result (except for picking up food and beverages). As a hotel guest with registration and a valid test result, we serve lunch (as part of full board or if the meals are changed) from 11:30 a.m. to 2:00 p.m. in the restaurant area of ​​the pastry shop.

Our 3 toque awarded fine dining restaurant "Das Kleine Restaurant" is currently open only for hotel guests.

The hotel bar Parklounge is open daily until 11:00 p.m.

 You can find more information about the cuisine in the Warmbaderhof on our new culinary homepage.

In our restaurants and in our gourmet kitchen, the focus is on careful compliance with hygiene standards and the specifications in line with HACCP principles, especially in the preparation of meals and baked goods. We always choose top quality fresh and natural products from Carinthia and the Alpine-Adriatic region to ensure our guests receive only the highest quality.

When the weather is nice, you can enjoy your breakfast or dinner outside on our terrace (with a limited number of tables, only with prior table reservation).

Please note that you will be accompanied to the table by our staff (applies indoors and on the terrace).

We have changed and rearranged our extensive breakfast buffet…

read more

VIBE SPA

A 1,800 m² VIBE SPA with a 3,050 m² sunbathing lawn in the nature park is available to our hotel guests. The use of the thermal pools and the sauna area as well as the implementation of medical and cosmetic treatments comply with the safety requirements. We would like to point out that the use of the sauna, fitness and relaxation areas is possible from the age of 16.

According to information from the Ministry of Health and the State of Carinthia, transmission of the corona virus in pools and sauna facilities is highly unlikely. All water areas in the ThermenResort are operated in accordance with the Bathing Hygiene Ordinance. The pool water is constantly refreshed with the huge supply of fresh water from the Warmbad springs swell. Transmission of corona viruses through the bathing water can be de facto excluded. In the sauna area it is possible to detect how the corona virus is killed by the heat present in the facilities.

We would ask you to observe the distance rules and personal hygiene measures in the entire spa area.

The entire sauna area is open for you from 9:00 a.m. to 8:00 p.m. and is regularly cleaned, ventilated and disinfected. The showers are also rinsed regularly. Access to the sauna cabins is limited. Simultaneous use of the sauna cabin is also permitted for people who live in the same household. In addition, disinfectant wipes are also available for free removal. Infusions can be carried out yourself with the scent provided,  but waving with a cloth is not allowed in order not to additionally spread droplets and breath aerosols.

For hygienic reasons, swimming aids for the pool are not available at the moment.

Mouth and nose masks are not necessary in the outdoor area or in the swimming and sauna area. However, FFP2 masks are required in the entrance area to the VIBE Spa, the VIBE Therapy and VIBE Beauty as well as in the sanitary facilities.

A 1,800 m² VIBE SPA with a 3,050 m² sunbathing lawn in the nature park is available to our hotel guests. The use of the thermal pools and the sauna area as well as the implementation of medical and cosmetic treatments comply with the safety requirements. We would like to point out that the use of the sauna, fitness and relaxation areas is possible from the age of 16.

According to information from the Ministry of Health and the State of Carinthia, transmission of the corona virus in pools and sauna facilities is highly unlikely. All water areas in the ThermenResort are operated in accordance with the Bathing Hygiene Ordinance. The pool water is constantly refreshed with the huge supply of…

read more

HEALTH & COSMETICS

Our VIBE Therapy and VIBE Beauty area is available to you without restriction for your medical treatments and massages as well as beauty and body treatments.

In the VIBE Therapy and VIBE Beauty, guests are required to wear an FFP2 mask in all areas, when entering and during treatments (medical facility). In VIBE Beauty, a mask is compulsory during treatment. We also ask you to disinfect your hands before treatment. The minimum distance of 2 meters must also be observed. Please keep personal items and clothing yourself in order to ensure the best possible security.

Employees wear FFP2 masks and additional safety glasses or visors if necessary (in the cosmetics area). The treatment rooms are regularly ventilated, and the beds and all contact surfaces are disinfected after each treatment.

We would ask you to make your appointments for treatments in good time and, if possible, to make reservations by telephone to keep the number of guests at the spa reception to a minimum.

We would like to point out that the treatment must be cancelled by the guest if the latter shows any cold-like symptoms.

 

Our VIBE Therapy and VIBE Beauty area is available to you without restriction for your medical treatments and massages as well as beauty and body treatments.

In the VIBE Therapy and VIBE Beauty, guests are required to wear an FFP2 mask in all areas, when entering and during treatments (medical facility). In VIBE Beauty, a mask is compulsory during treatment. We also ask you to disinfect your hands before treatment. The minimum distance of 2 meters must also be observed. Please keep personal items and clothing yourself in order to ensure the best possible security.

Employees wear FFP2 masks and additional safety glasses or visors if necessary (in the cosmetics area). The treatment rooms are…

read more

KÄRNTEN THERME

As a hotel guest, you enjoy free access to all areas of the KärntenTherme and the exclusive thermal hours from 8:00 a.m. to 9:00 a.m., so you can swim an hour earlier than all other visitors in the KärntenTherme's sports pool. All further information on the guidelines for the use of the thermal baths and the safety and hygiene requirements can be found on the KärntenTherme homepage.

Please note that main access to the KärntenTherme will be closed from September 12th due to additional security regulations until October 7th 2021 via the main entrance.

As a hotel guest, you enjoy free access to all areas of the KärntenTherme and the exclusive thermal hours from 8:00 a.m. to 9:00 a.m., so you can swim an hour earlier than all other visitors in the KärntenTherme's sports pool. All further information on the guidelines for the use of the thermal baths and the safety and hygiene requirements can be found on the KärntenTherme homepage.

Please note that main access to the KärntenTherme will be closed from September 12th due to additional security regulations until October 7th 2021 via the main entrance.

THERMAL-URQUELLBECKEN

You can use the thermal natural spring pool in the spa center and the thermal movement pool with 32 degrees with lounging area free of charge every day (as posted).

Please note the changed opening times for hotel guests:

Monday to Friday:
from 7:00 a.m. to 12:30 p.m. and 5:30 p.m. to 8:00 p.m. (last entry 11:30 a.m. or 7:00 p.m.)

Saturday:
from 7:00 a.m. to 8:00 a.m. and from 12:30 p.m. to 5:00 p.m. (last entry 4:00 p.m.)

Sunday and holiday:
from 7:00 a.m. to 5:00 p.m. (last entry 4:00 p.m.)

As a hotel guest, you can continue to enjoy the exclusive thermal hours from 7:00 a.m. to 8:00 a.m. and swim an hour earlier than all other visitors in the thermal spring pool in the spa center (Kurzentrum). The exact guidelines for the use of the original source and the safety and hygiene requirements are signposted on site.

You can use the thermal natural spring pool in the spa center and the thermal movement pool with 32 degrees with lounging area free of charge every day (as posted).

Please note the changed opening times for hotel guests:

Monday to Friday:
from 7:00 a.m. to 12:30 p.m. and 5:30 p.m. to 8:00 p.m. (last entry 11:30 a.m. or 7:00 p.m.)

Saturday:
from 7:00 a.m. to 8:00 a.m. and from 12:30 p.m. to 5:00 p.m. (last entry 4:00 p.m.)

Sunday and holiday:
from 7:00 a.m. to 5:00 p.m. (last entry 4:00 p.m.)

As a hotel guest, you can continue to enjoy the exclusive thermal hours from 7:00 a.m. to 8:00 a.m. and swim an hour earlier than all other visitors in the thermal spring pool in the spa center…

read more

PROGRAMME OF ACTIVITIES & LEISURE

The 20-hectare Warmbad spa gardens, cycle & walking paths to the Drava or to the surrounding lakes - you will find everything right outside our hotel door. Excursions to the local Dobratsch PEAK or to the Gerlitzen Alps with a view of the Mittagskogel are also highly recommended. The Warmbad Sports Park with the Tennis Academy features 10 outdoor clay courts and 3 indoor courts. Gary Foster, our golf pro at the Golf Academy, is also looking forward to your visit and a few rounds on the green.

If you would like to indulge in sports and activities in nature together with our therapists and fitness trainers, take a look at our activity programme, which we have designed for you based on the new guidelines. The number of participants in the active groups is limited - we would be delighted to accept your advance registration at the VIBE therapy reception.

 

The 20-hectare Warmbad spa gardens, cycle & walking paths to the Drava or to the surrounding lakes - you will find everything right outside our hotel door. Excursions to the local Dobratsch PEAK or to the Gerlitzen Alps with a view of the Mittagskogel are also highly recommended. The Warmbad Sports Park with the Tennis Academy features 10 outdoor clay courts and 3 indoor courts. Gary Foster, our golf pro at the Golf Academy, is also looking forward to your visit and a few rounds on the green.

If you would like to indulge in sports and activities in nature together with our therapists and fitness trainers, take a look at our activity programme, which we have designed for you based on the new…

read more

If you have any further questions, please do not hesitate to contact us personally!

Thank you very much for your understanding and we look forward to seeing you again at the Hotel Warmbaderhof!

Current information on the requirements of the federal government in the field of gastronomy, hotel and leisure facilities can be found at https://www.sichere-gastfreundschaft.at/

 

We look forward to seeing you!
Your team at Hotel Warmbaderhof

 

At the Hotel Warmbaderhof, the hygiene and safety measures are regularly adjusted in accordance with the latest requirements of the Federal Government of Austria with regard to COVID-19. We ask for your understanding that the guidelines and guidelines may lead to changes during your stay at any time. You can see the legal requirements at: https://www.sozialministerium.at/Informationen-zum-Coronavirus/Coronavirus---Rechtliches.html Please note that the Hotel Warmbaderhof rejects subsequent financial claims, also due to restrictions in the offer . It is our goal to implement all measures in such a way that the highest level of security is guaranteed and that we will inspire you with our hotel service and our warm hospitality despite everything.

Warmbad-Villach, July, 1st 2021

If you have any further questions, please do not hesitate to contact us personally!

Thank you very much for your understanding and we look forward to seeing you again at the Hotel Warmbaderhof!

Current information on the requirements of the federal government in the field of gastronomy, hotel and leisure facilities can be found at https://www.sichere-gastfreundschaft.at/

 

We look forward to seeing you!
Your team at Hotel Warmbaderhof

 

At the Hotel Warmbaderhof, the hygiene and safety measures are regularly adjusted in accordance with the latest requirements of the Federal Government of Austria with regard to COVID-19. We ask for your understanding that the guidelines and guidelines may…

read more
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